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At The Basic Hue we believe in fast, efficient and reliable shipping. That's why we use a trusted courier service, and Australia Post depending on your location.

Click and Collect

Place your order online and simply select the 'click and collet' option at checkout. We will contact you when your order is ready for collection.

Our store address is 100 High Street, Kangaroo Flat, Vic 3555


Please note all prices on this website are in AUD unless stated otherwise. All orders over $100 are shipped free of charge. A flat rate shipping fee of $10 AUD applies to all orders shipped within Australia under $100.

Please note, while we take all the care possible to ensure that you receive your goods, we cannot take responsibility for any damages or loss incurred during delivery


All orders are processed Monday to Friday.

Excluding Public Holidays as our trusted couriers do not operate. Due to this we are unable to dispatch orders on these days. Once your order has been placed online, please allow up to 2 business days for your order to be processed and shipped.

*Tracking advice will be sent via email once your order has been dispatched *

Our trusted couriers will do their best to get your parcel to you ASAP!

Please note; to guarantee delivery, we suggest you have your parcel sent to an address where someone is available to receive it. We are not responsible for stolen parcels.


The Basic Hue is not responsible for any possible duties and taxes which may be applied by customs in the country where delivery is placed. The responsibility for any custom duties, foreign taxes or other fees rest with the customer. International shipping charges:

  • New Zealand $12 AUD.
  • Rest of the World $30 AUD

International orders including New Zealand may take 1 to 3 weeks to arrive

We post Australia wide, free postage & handling over $100!

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