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Shipping

At The Basic Hue we believe in fast, efficient and reliable shipping, that's why we use a trusted courier service, and Australia Post depending on your location.

SHIPPING CHARGES

Please note all prices on this website are in AUD unless stated otherwise. All orders over $100 are shipped free of charge. A flat rate shipping fee of $8 AUD applies to all orders shipped within Australia under $100.

We offer FREE delivery for Bendigo Customers with in a 25km radius of the CBD.  Please click the free Bendigo delivery option at checkout. We do not take responsibility for parcels if no one is home when they are dropped off. 

Australian ordering can take 1 -10 days from the date of payment to be received.

Please note, while we take all the care possible to ensure that you receive your goods, we cannot take responsibility for any damages or loss incurred during delivery

SHIPPING TIME 

All orders are processed Monday to Friday.

Excluding Public Holidays as our trusted couriers do not operate. Due to this we are unable to dispatch orders on these days. Once your order has been placed online, please allow up to 2 business days for your order to be processed and shipped.

*Tracking advice will be sent via email once your order has been dispatched *

Our trusted couriers will do their best to get your parcel to you ASAP!

If you do require your order in a hurry, please email us; info@thebasichue.com.au

Please note; to guarantee delivery, we suggest you have your parcel sent to an address where someone is home between 9am -5pm to receive it. We are not responsible for stolen parcels.

INTERNATIONAL SHIPPING

The Basic Hue is not responsible for any possible duties and taxes which may be applied by customs in the country where delivery is placed. The responsibility for any custom duties, foreign taxes or other fees rest with the customer. International shipping charges:

  • New Zealand $12 AUD.
  • Rest of the World $15 AUD

International orders including New Zealand may take 1 to 3 weeks to arrive

We post Australia wide, free postage & handling over $100!

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